Shift Wizard

Our aim is to provide maximum satisfaction for employees. The module provides an on-line interface for employees where they can check their shifts, request holiday days off and brakes or ask for overtime. Employees can also make changes to their shifts with this application. And of course current labor laws are integrated into our system to ensure legal violations are not a concern.

There are two web-apps: one is for supervisors and one is for operators/agents

Organizing a shift swap:

Agent can search the appropriate swap partner who:

– has the same skills

– has the same length of shift and

– scheduled the appropriate time


Holiday Hunting (Hunting for annual leave days)

Lot of useful reports in the Admin modul:

Master report that contains all the necessary information about operators’ data in a selected period. (Each report can be exported to Excel )

Heat maps (about headcounts, absences etc.)